Policies

Perth Power Equipment Policies

SHIPPING & DELIVERY
Perth Power Equipment deliver Australia-wide. All orders will be dispatched within 1-2 working days of receiving payment and can be expected approximately 1-7 working days after payment has been received, unless specified otherwise.

RETURNS & REPLACEMENTS
Perth Power Equipment will not accept returns on goods for ‘change of mind’ reasons.

If you feel that your product is faulty, it should be returned within 21 days of the customer receiving the item. Once Perth Power Equipment receive the product, we will then assess the fault and then based on our findings we will repair it for you.

If the product has been deemed to be a major problem, Perth Power Equipment will offer you the option of a replacement or a refund.

All returns must be packaged carefully and Perth Power Equipment take zero responsibility for any damage during transportation.

To return an item, please email info@perthpower.com.au, call on (08) 9248 8660 or mail us a letter with your request to Attn: Marketing Department, Perth Power Equipment, 791 Marshall Road Malaga WA 6090.

PRICING
All prices shown on the Perth Power Equipment website are in Australian (AU$) dollars and are inclusive of GST. 

Whilst Perth Power Equipment take every step to ensure that prices are correct at all times; we reserve the right to amend prices should we inadvertently publish incorrect prices. If this should happen after you’ve ordered a product on our website, we will contact you prior to sending your order and notify you of the revised price. You will then have the option to either proceed with your order or cancel the order.

PRIVACY & SECURITY
The information collected by Perth Power Equipment is strictly of business nature and
does not usually contain personal information. Even so, the information
collected will not be sold, rented or traded to third parties, unless required
by law.

Perth Power Equipment may use information provided by customers to keep them up to date with business related information such as future promotions, products and
services provided by us.

If you’d like to update your information or request to not receive these notifications,
usually in way of email, please email
info@perthpower.com.au, call on (08) 9248 8660 or mail us a letter with your request to Attn: Marketing Department, Perth Power Equipment, 791
Marshall Road Malaga WA 6090.